One AI agent that sells and supports.
Built for D2C brands on Shopify. It recommends products, saves carts and answers every where’s-my-order — from one shared memory of each customer.
Nilaa
your store’s agent
Ask it anything
Playing on its own — tap any question to take over.
Built for Shopify
Free to install · billed through Shopify
Built for stores like yours
Others run two bots. cobay runs one brain.
The context that helps someone buy is the context that helps them after — and the one that brings them back. Watch one customer, one thread.
Chose. Shopper: Which serum for sensitive, acne-prone skin? Nilaa: For sensitive + acne-prone, the Calm Balance Serum ($38) is our gentlest — fragrance-free, niacinamide. It’s in stock. Want me to add it? Remembered: Skin concern, Prefers. Influenced so far $38.
Jordan R.
One customer · one thread
- Skin concern
- Sensitive, acne-prone
- Prefers
- Fragrance-free
- Last bought
- — not yet known —
- Order #1043
- — not yet known —
- Reordered
- — not yet known —
Sells. Supports. Protects.
One agent on your storefront, three jobs it never drops. Pick one to see it work.
Sells like your best rep.
Recommends the right product, builds the bundle, rescues the cart.
Get early accessWhich one for sensitive skin?
The Calm Balance Serum — fragrance-free, niacinamide. Want me to add it?
Calm Balance Serum
fragrance-free · niacinamide
Supports like your best CX lead.
Instant where’s-my-order, returns, and shipping — from real order data.
Get early accessWhere’s my order? #1043
- PackedMon
- Shippedyesterday
- ArrivingThursday
Shipped yesterday — arriving Thursday.
Built to protect your brand.
Grounded answers only, your voice, and a clean hand-off to a human when it’s unsure — every reply passes the same three gates.
Get early accessCan I get a refund on a final-sale item?
- 01
Grounded answer
drafted from your return policy
- 02
Confidence check
a money question — not worth a guess
- 03
Human handoff
handed off to Maya, with context
Final-sale items aren’t refundable per your policy — but I don’t want to get this wrong for you. Let me bring in a teammate.
Never invents
No made-up orders, prices, or stock. If it’s not in your data, it doesn’t say it.
Your voice, your rules
Trained on your catalog and policies, speaking in your brand’s tone.
Knows when to hand off
Low confidence or an upset customer? It routes to a human — cleanly.
No flows. No scripts. Three steps.
Live in minutes. Connect Shopify and cobay learns your catalog, prices, and policies.
Step 01
Connect Shopify
One click. cobay securely reads your catalog, prices, inventory, and policies.
Step 02
It learns your store
Auto-ingestion — "cobay just learned your 214 products." No flows, no scripts.
Step 03
Go live
Paste one line of code. Your agent starts selling and supporting instantly.
Shopify
catalog · prices · inventory · policies
cobay just learned your 214 products.
No flows. No scripts.
One line of code
live<script src="https://www.cobay.ai/widget.js" data-key="cbw_..." async></script>How cobay is different.
| Capability | cobay | Support bots | Two-bot stack |
|---|---|---|---|
| Answers support questions | |||
| Actively sells & recommends | |||
| One shared memory across both | partial | ||
| Shopify-native, grounded data | |||
| No flows to build | |||
| Live in minutes, self-serve |
Three prices. Published right here.
No per-resolution meter. No “talk to sales” to learn a price. Billed through Shopify.
Starter
$0
free forever · 500 conversations/mo
Core sell + support. See revenue in your first week.
Growth
$99/mo
14-day free trial · 10,000 conversations/mo
Higher caps, brand customization, analytics.
Scale
$499/mo
14-day free trial · unlimited conversations
Priority handoff, advanced memory controls, SLA.
What one brain is worth to your store.
Drag the sliders, type your numbers, set your own assumptions. Every result is arithmetic on what you enter — nothing here is a promise.
Your store
Your assumptions
The starting values are placeholders, not benchmarks — put in your own. Everything on the right is arithmetic on what you enter.
Every month, from your numbers
starting valuesRevenue influenced / mo
$15,000
Support cost saved / mo
$9,750
Support hours saved / mo
195
Starting values — change any input on the left to make this yours.
One AI agent that sells and supports.
Grounded in your real Shopify data. Live on your store in minutes.